Terms and Conditions

Effective Date: October 11, 2025

Welcome to Lubberts Landscaping and Maintenance. By accessing or using our website, requesting a quote, or engaging in our landscaping, maintenance, or irrigation services, you agree to the following Terms and Conditions. Please read them carefully before using our website or services.

1. Company Information

Lubberts Landscaping and Maintenance
📧 Email: info@lubbertslandscaping.com
📍 Location: Richmond, British Columbia, Canada

We provide professional commercial and strata landscaping, maintenance, and irrigation services in Richmond, BC and surrounding areas.

2. Acceptance of Terms

By visiting our website or hiring our services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
If you do not agree with any part of these terms, please do not use our website or services.

3. Scope of Services

Lubberts Landscaping and Maintenance provides services including, but not limited to:

Commercial and strata landscape maintenance
Irrigation system installation, maintenance, and seasonal servicing
Lawn care, pruning, fertilization, and clean-ups
Snow removal and seasonal property upkeep

All services are subject to written agreements that define specific scopes, timelines, and pricing.

4. Estimates, Quotes & Payments

All estimates are valid for 30 days from the date of issue unless otherwise stated.
Work begins only upon written approval or a signed agreement from the client.
Payment terms will be outlined in the service agreement or invoice. Late payments may incur fees or service suspension.
We reserve the right to refuse or terminate service for non-payment, unsafe conditions, or breach of contract.

5. Client Responsibilities

Clients are responsible for:

Providing accurate property information and ensuring site access for scheduled work.
Keeping irrigation systems, gates, and property areas safe and accessible.
Notifying us promptly of any changes, hazards, or concerns regarding the property.

Lubberts Landscaping and Maintenance is not liable for delays caused by restricted access, weather, or circumstances beyond our control.

6. Limitation of Liability

While we take every precaution to deliver high-quality service, Lubberts Landscaping and Maintenance shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.

This includes, but is not limited to:

Damage to property caused by pre-existing conditions or hidden defects
Delays due to weather or unforeseen events
Data loss or unauthorized access to website information

In any case, our total liability will not exceed the amount paid for the specific service in question.

7. Intellectual Property

All website content, including text, images, graphics, and logos, are the property of Lubberts Landscaping and Maintenance and are protected under Canadian copyright law.
No part of this website may be reproduced, distributed, or used without prior written consent.

8. SMS and Email Communications (A2P Compliance)

By providing your phone number or email address, you consent to receive communications from Lubberts Landscaping and Maintenance, which may include:

Appointment reminders and updates
Service confirmations and invoices
Occasional promotional or seasonal messages

SMS Compliance:

Opt-In: You must provide explicit consent to receive SMS messages.
Opt-Out: You may unsubscribe at any time by replying STOP to any message.
Help: For assistance, reply HELP or email info@lubbertslandscaping.com.
Message Frequency: Varies based on service activity.
Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
Data Rates: Standard message and data rates may apply.

Lubberts Landscaping and Maintenance does not share or sell SMS consent data or mobile information to third parties for marketing purposes.

9. Privacy & Data Protection

We collect and use personal information only as necessary to provide our services, consistent with British Columbia’s PIPA and Canada’s PIPEDA.
For full details, please refer to our Privacy Policy.

10. External Links

Our website may include links to third-party sites for your convenience.
We are not responsible for the content, security, or privacy practices of those sites.

11. Service Modifications & Quality Commitment

Any changes to the services detailed within a specialized quote, proposal, or service agreement may be made in accordance with the mutually agreed-upon terms between Lubberts Landscaping and Maintenance and the client.

We understand that service needs can evolve over time. Adjustments to the scope, frequency, or materials used may be implemented with client consent and documented in writing to maintain clarity and transparency.

At Lubberts Landscaping and Maintenance, we are dedicated to providing a complete range of landscaping, snow removal, and irrigation services for commercial and strata clients. We continually strive to uphold the highest standards of quality, reliability, and safety across all of our services. Our team is committed to ensuring every project meets our clients’ expectations and reflects our long-standing reputation for excellence.

12. Governing Law

These Terms and Conditions are governed by the laws of British Columbia and Canada.
Any disputes arising shall be resolved in the courts of British Columbia.

13. Changes to These Terms

We may update these Terms periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.

14. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:
Lubberts Landscaping and Maintenance
📧 Email: info@lubbertslandscaping.com
🌐 Website: www.lubbertslandscaping.com